So, you have a Netgear Nighthawk WiFi router installed in your home. You can access its admin dashboard either on a web browser or the Netgear Nighthawk app. If you do not have a computer or laptop then you are left with only one option that is to use the Netgear app on your phone. But, if the mobile app does not work for you, then you can use the remedies provided in this post. We are sure that after applying the solutions listed in this post, you will be able to use your Netgear app without any trouble.
Nighthawk App Not Working: Resolved!
Before you begin resolving the issue using the solutions provided here, you should make sure that the phone is connected to the Netgear router’s network. You can access the router mobile app only when you are on the local network. That means if you are connected to the Netgear router’s WiFi. It is suggested to go to the settings of your smartphone now and check the WiFi that it is connected to. If it is not connected to the router’s WiFi, then connect to it now.
If you still cannot log in to your app then use the fixes given below:
1. Update the Nighthawk App
Update the Netgear app to its latest version now. If you haven’t updated the app and are using an outdated version of the mobile app then this could be the reason for the app not working for you. Go to the Play Store or the App Store on your phone and check for updates for your app now. Get the app update right away and then try to log in to it.
2. Restart Your Phone
Try to restart your phone before you do Netgear Nighthawk router login on the app. Restarting helps by eliminating any glitch on it. Perhaps the app is not working due to a technical glitch. So, reboot your smartphone on which the Netgear app is installed. Once the phone boots up completely, launch the app and try logging in to it.
3. Use the Correct Credentials
May be you are not using the right login details of your Netgear router to access the Nighthawk app. Verify that you are entering the username and password without any typing mistakes in them. Cross checking the entrees are suggested before you tap on the Log in button on the app. Also, see to it that you are entering the details in the correct field.
4. Check Router and Modem Connection
The connection between the Netgear router and modem should be well in place so that the router works properly. We suggest you check the LAN cable that is put to use to make the connection between these two devices. Get it replaced if needed. In the event you have connected the devices wirelessly then you should ensure that the distance separating the devices is not more than necessary. Once you have connected the devices properly, connect your phone to the router’s network and log in to the app.
5. Reboot the Router
Rebooting the router can also help you fix the issue that you are facing with the Netgear Nighthawk app right now. So, power off the router right away. Take out the power cable as well. Wait for some time now. Plug in the router and then power it on using the Power button. Once the router is fully powered up, connect the phone to its WiFi using the right WiFi password. Now run the Nighthawk app and log in to it.
6. Reinstall the Netgear App
If the Netgear app is not working even after trying all the fixes discussed in this post, then you should delete the app right away. After some time reinstall the app using the respective application store. It should be working without any hassle now and you should be able to do the Nighthawk login on your phone using the app.
Wrapping Things Up
We are sure that the Netgear Nighthawk app is no more be a reason for your trouble. Once you are logged in to the app, you can make changes to the settings of your Netgear router the way you want. We recommend you check for firmware update and get the router updated now to get the most out of it.